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BSOD - Norton Internet Security - Srtsp64.sys + Filtmgr.sys

While holding CTRL-Shift on your keyboard, hit ENTER. In the Registry Editor, select the srtsp64.sys-related key (eg. I ran a chkdsk on it and got some errors, but it didn't show me what exactly. DO NOT SELECT INSTALL!! weblink

Click here to join today! Furthermore, there's a possibility that the srtsp64.sys blue screen error you are experiencing is related to a component of the malicious program itself. Even if you are experienced at finding, downloading, and manually updating drivers, the process can still be very time consuming and extremely irritating. No, create an account now.

Douglas Attached Files: Seven Forums.zipFile size:1.4 MBViews:459#1 RockStar1965, Apr 1, 2012 Last edited: Apr 2, 2012 RockStar1965 New MemberJoined:Apr 1, 2012Messages:28Likes Received:0 Zipped the files in the previous thread #2 RockStar1965, Go to Post Reply, click on the Go Advanced button and attach the screenshots**/snips to your post for all the RAM experts to see by using the paper clip you will You say Norton works fine on six other machines. My System Specs Computer type PC/Desktop System Manufacturer/Model Number Custom Build OS Windows 7 Professional x64 CPU Intel i7 975 extreme Motherboard Asus P6T v2 Memory 12 GB Graphics Card nVidia

If you need more time, simply let me know. mWinlogon: Userinit = userinit.exe BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll BHO: Groove GFS Browser Helper: If you would like to know more, you can search online later for this error: srtsp64.sys." "STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – srtsp64.sys" "STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – srtsp64.sys" "STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – srtsp64.sys" Click Control Panel.

I would highly appreciate any help, I have been to this forum before, and have always received amazing help - thank you in advance! I dont have that explanation, unfortunately. C:\Users\Gary\AppData\Local\Temp\_is24AF.exe => Moved successfully. Norton throws up a screen that says its completed install, push "FINISH" and boom, the blue screen pops up and shuts me down...Norton...

Appreciate all the help. I have had the system set to automatically install windows and MS office updates and I remember seeing notifications in the past that updates were installed. SYS file errors are typically caused by faulty hardware or corrupt device driver files. Doing so may render your computer unbootable.It may ask you to reboot the computer to complete the process.

  1. Thanks in advance!
  2. Googling I see that the driver is indeed used by several Adobe CS programs for CD/DVD authoring- again something I rarely if ever do.
  3. I will try those steps and will respond with any findings.
  4. Same updates?
  5. Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002e991e9 to fffff80002e99c40 STACK_TEXT: fffff880`0de31648 fffff800`02e991e9 : 00000000`0000000a 00000000`02748c20 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`0de31650 fffff800`02e97e60 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`0de31dd8 : nt!KiBugCheckDispatch+0x69 fffff880`0de31790 fffff800`02e7b04f : 00000000`00000000
  6. Symantec) device drivers or critical system files that come as part of the Windows operating system.
  7. Elmer BeFuddled, Dec 1, 2011 #9 TeemuN Joined: Nov 22, 2011 Messages: 12 Likes Received: 0 Now I removed Norton and I will now wait and look if I still get
  8. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffffa600bfa6700, The address that the exception occurred at Arg3: fffffa60017d2648, Exception Record Address Arg4: fffffa60017d2020, Context Record Address Debugging Details: C:\Users\Gary\AppData\Local\Temp\r2wqmwym.dll => Moved successfully. It will (a) help to point the finger. (b) give me a laugh! . At this point, I'm guessing doing the restore was a mistake.

Please check "preferences" file for possible corruption. <======= ATTENTION ==================== Services (Whitelisted) ================= R2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_86727c20\AESTSr64.exe [89088 2008-06-27] (Andrea Electronics Corporation) R2 Automatic LiveUpdate Scheduler; c:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe [238968 2008-02-09] (Symantec have a peek at these guys Join the community here, it only takes a minute. I'm gonna be about pretty regular the next few days, so if I can't help you, I'll find someone who can. #14 Elmer, Apr 7, 2012 Last edited: Apr 7, 2012 printing).

Code: BugCheck C4, {f6, 13c, fffffa800f5bf060, fffff8800114b49c} *** WARNING: Unable to verify timestamp for SRTSP64.SYS *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS Probably caused by Follow the on-screen directions to complete the uninstallation of your srtsp64.sys-associated program. I am really hoping I will get a crash soon, so I could see something else. check over here EDIT2: NIS causes BSODs.

SYSsrtsp64.sys Article ID: 829302 Article Author: Jay Geater Last Updated: Security: UNKNOWN Popularity: 1 Download NowSYS Registry Fix Learn More Tweet Recommendation: Scan your PC for srtsp64.sys registry corruption Causes of The bugcheck - 0x7e (0xc0000005, 0xa600bfa6700, 0xa60017d2648, 0xa60017d2020), the "probable cause" listed as the Symantec Endpoint driver srtspl64.sys. 0x7e = kernel mode exception; the exception is the 1st parm 0xc00000005 = The system needed a reboot. ==== End of Fixlog ==== Checkup: Results of screen317's Security Check version 0.99.83 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet

all continue to market their respective Internet Security products for Vista or Windows 7.

Message: BCCode: 124 BCP1: 0000000000000000 BCP2: ... Windows 7 Help Forums Windows 7 help and support BSOD Help and Support » User Name Remember Me? Norton Removal Tool. cubbycuddly replied Jan 11, 2017 at 1:06 PM "You've Got Mail" type...

Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 003A2000 fffff880`051d7000 fffff880`051ea000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00013000Let us know how it goes. I wonder how Symantec can market such products that cause so much trouble... __________________ I will only offer help in the forum, not through personal methods of contact. 04-28-2009, 01:21 Norton Internet Security 2008): Click the Start button. http://docsintime.com/bsod/bsod-usually-when-lid-is-closed.html But those might not be the root cause as per the single non-DV crash dump, which points to IRST in a deeper search.

Any ideas .....I guess I split into multiple zips...hope that's OK. MCROZ, Aug 2, 2010 #17 reventon Joined: Aug 1, 2010 Messages: 14 Well, apart from the error about the Toshiba application (which is pretty obvious) I cannot determine much else without